Warranty

Bweld - Warranty

Warranty

Warranty period is 1 year. Bweld guarantees that its products are faultless with regard to material and manufacture. Should the product prove to be defective in this respect within the warranty period (1 YEAR), you have the right to free repair or for your product to be replaced with an appropriate alternative, subject to our discretion. This warranty shall take effect from the date of invoice. Bweld Welding Machines Pvt. Ltd reserves the right to alter the guarantee conditions at any time with effect for the future.

Terms and Conditions

The product must be operated in accordance with operating instructions and in compliance with the respectively applicable statutory regulations and guidelines only. In addition, the product must be serviced and inspected once a year by an authorised dealer or company service technician. Expenses for packaging and transport to the place of delivery are borne by the client and are not covered by the warranty.

Warranty restrictions

The warranty excludes parts subject to mechanical ageing or natural wear (e.g. wire feed mechanisms, wire feed rolls, replacement and wearing parts of wire feeds, workpiece leads, electrode holders, connection and extension cables, mains and control cables, plugs, replacement torches and wearing parts of torches, solenoid valves, wheels, coolant, etc.).

Warranty exclusion

Warranty claims are invalid:

• If the products have not been operated using original accessories (e.g. intermediate hose package, remote control, connection and welding cable, connectors, cooling fan, etc.) and/or original replacement and wearing parts.
• If work is carried out by persons not authorised by Bweld Welding Machines Pvt. Ltd.
• If the products are overloaded according to the power and technical data specified in the operating instructions.
• In the event of inappropriate use.
• In the event of inappropriate alterations and/or repairs.
• If the products have been partly or completely disassembled.

For products that are damaged due to accidents, misuse, improper operation, incorrect installation, interference or insufficient power supply, carelessness, use of force, disregard of the specifications and operating instructions, inadequate maintenance, exterior influences, natural disasters or personal accidents.

Warranty claims

When making a claim under the guarantee, please contact authorized service centre or an authorised partner only.

To make a warranty claim, the original invoice of the machine must be submitted.

On request, the product must be sent to us immediately at the risk and expense of the purchaser.

Replaced products become our property. The warranty period is not extended as a result of replacement or repair. The customer has no claim to loan or replacement products whilst repairs are being performed or replacements are being provided.

On request, the visit of technician/service engineer during or after the warranty period is chargeable.